Working with Edo State on EdoBuild 360°

Register your construction company

You finish with A submitted registration sitting at pending, awaiting agency verification.

1. Company information

   Identity and contact details for the business. You give three separate identifiers here — your RC number (CAC), your State Government Registration ID, and optionally your TIN. The primary contact email you give here becomes your portal login, so use an address the company will keep and monitor.

   • Company / business name required
   • RC number required — as registered with the Corporate Affairs Commission
   • State Government Registration ID required — the ID issued when your company registered with the Edo State Government (not your RC number, and not your TIN)
   • Year of incorporation
   • Primary contact name required, and their designation
   • Phone number required — compliance alerts are sent here by SMS
   • Email address required — this becomes your username
   • Physical address and LGA required. State is fixed to Edo.
2. Directors

   Add at least one director exactly as registered with the CAC. Each entry takes a full name, a phone number and an optional NIN. Use Add director for additional names.
3. Capacity and specialisation

   Tick every trade category you are competent to deliver — Building & Construction, Civil Engineering, Electrical Works, Mechanical Works, Roads & Bridges, Water & Sanitation, ICT & Digital, Furniture & Fittings, Landscaping, Plumbing. These categories are what the agency filters on when matching contractors to work.

   Then declare your maximum contract capacity in Naira and your permanent staff count, and upload your CAC certificate and tax clearance certificate (PDF, JPG or PNG).
4. Declaration and consent

   Confirm the declaration of authenticity and give NDPR data-processing consent, then enter the authorised signatory's name, designation and the date. Both tick-boxes are mandatory — the form will not submit without them.

On submission you land on a confirmation page and your record is created with the status pending. Nothing else is required from you until the agency responds.

Verification and your Contractor ID

You finish with An active registration, a Contractor ID, and a portal account created against your contact email.

1. Your registration goes active

   Status moves from pending to active. Only active contractors can be assigned to projects.
2. You are issued a Contractor ID

   A permanent identifier in the form SA/CID/2026/0001. Quote it in all correspondence with the State — on claims, on correspondence about notices, and on tender documents.
3. A portal account is created

   The account is created against your primary contact email, with the Contractor role and your company already linked to it.
4. An approval email is sent

   It confirms the approval and carries your Contractor ID, with a link through to the login page.

Your first sign-in and account set-up

You finish with A secured account, working notifications, and the platform installed on your phone.

1. Set your password

   From the login page → Forgot password → your primary contact email. Passwords must be at least 12 characters. Choose something long rather than something clever, and store it in your company password manager, not on a note by the site office.
2. Sign in

   Enter your email and new password. You land on your company dashboard at /contractor/dashboard. A session lasts 8 hours before you are asked to sign in again.
3. Turn on two-factor authentication

   Open the user menu (top right) → Security, at /account/security, and add an authenticator app. Two-factor authentication is optional for contractors and strongly recommended — this account can move money claims.
4. Check your profile and notification preferences

   Under My profile and Notifications, confirm the email address and phone number on file. Compliance notices are sent by both email and SMS; a wrong number here is how cure deadlines get missed.
5. Install it on your phone

   EdoBuild 360° installs as an app. On Android open the site in Chrome and choose Install app; on iPhone open it in Safari, tap Share, then Add to Home Screen.

   You get a bottom tab bar — Pay, Home, Plans, NCRs — plus an All sections sheet for everything else.

Your workspace, screen by screen

You finish with A clear map of the places you will actually work, and what each one is for.

The sidebar only ever shows what your role can reach, so your menu is deliberately short. These are your screens:

Managing an assigned project

You finish with A reliable weekly routine for reading the project's status the way the agency reads it.

A workable weekly routine

1. Open your dashboard first

   It surfaces the three things that change: project health, the status of claims in flight, and the count of open compliance notices.
2. Clear the notifications centre

   Anything raised against your company lands here — issued notices, corrective actions, claim decisions. Treat an unread badge as work.
3. Check My Portal once a month

   It is the only place that warns you about insurance and tax clearance expiry. Documents show as OK, expiring within 60 days, expired, or missing a recorded date. Let insurance lapse and you put future awards at risk.

Submitting progress evidence

You finish with A milestone claim on record, an inspection automatically requested, and a reference to track.

1. Open the claim form

   From your dashboard, + New Claim, or go to /payments/create.
2. Choose the project

   The dropdown lists only projects assigned to your company that have no active stop-work order. If a project is missing from the list, that is why.
3. Describe the milestone

   Give the milestone number (1, 2, 3 …) and a milestone name that matches the contract's wording, such as Substructure Completion. Vague names slow certification down.
4. Enter the claimed amount and completion

   The amount in Naira, plus the claimed completion % the project has reached at this milestone. Claim the percentage you can defend on site — the certifying officer measures against what is actually built.
5. Submit

   You get a reference in the form SA/PAY/2026/0001, the claim opens at pending inspection, and the Head of Inspections is notified that verification is required.
6. Have the site ready

   Photographic and video evidence is captured by the inspector during the verification visit, not uploaded by you. Make sure the works are accessible, safe, and that someone who knows the job is on site.

How a claim travels

Track it at /payments, or open the claim itself to see the certified amount alongside what you claimed. The certified amount can be lower than the claimed amount — that is the inspection doing its job. Claims that look irregular against measured progress are flagged as anomalies and reviewed before payment.

Getting a site inspection

You finish with A correct understanding of how inspections are triggered — and how to get one when you need it.

1. You submit a milestone claim

   This is the main route, and the one you control. The claim raises a verification request the moment it is submitted (Stage 06). If you need an inspection, submit the milestone.
2. A statutory phase falls due

   On projects running under building-control approval, the agency drives the statutory inspection phases — setting out, foundation, each structural floor, and so on — against the approved plan. You are notified when a phase is signed off or failed.
3. A re-inspection is scheduled after corrective work

   When you have completed the corrective action on an NCR, the agency schedules the re-inspection and sets its date. Tell them the work is done — they cannot schedule what they do not know about.

Responding to corrective actions

You finish with Notices answered inside the cure period, NCRs cleared, and no escalation on your record.

Compliance notices — you respond in the platform

The notice lifecycle — you act at the highlighted step:

Miss it and the notice moves to escalated instead.

1. Open the notice

   Click Open notices on your dashboard, or go to /compliance. Notices are grouped by status, most severe and soonest-expiring first.
2. Read the violation and the required action

   Every notice states the violation, the specific action required of you, and the cure deadline. Do the work first — a response without remediation behind it simply comes back.
3. Submit your response

   Use the Submit Response button and describe the remedial action taken. The form needs a real account of the work — at minimum 20 characters, but write it as a statement you would be content to see quoted back to you. Say what was done, when, and by whom.

   The button only appears while the notice is issued. Once you have responded, the notice moves to response received and the Head of Inspections reviews it.
4. Keep your site evidence

   The response itself is written. Hold your photographs and delivery notes for the verification visit — that is where they are examined.

Non-conformance reports — you fix, the agency closes

1. You are told by SMS

   When a corrective action is assigned to your company, an SMS goes to your primary contact number with the NCR reference and the due date.
2. Read the corrective action and its due date

   Open the NCR at /ncrs. It carries the defect, the required corrective action, the due date, and — once set — the re-inspection date.
3. Do the work, then tell the agency

   There is no “mark as done” button for contractors. Report completion through the live chat or the help centre, quoting the NCR reference, so a re-inspection can be scheduled.
4. The agency verifies and closes it

   After re-inspection the NCR is closed, or waived if the defect is accepted. Only then does it stop counting as open against your record.

Enforcement cases — read-only, and serious

Fees, your performance score, and getting help

You finish with Fees settled, a score you understand and can move, and a support route that works.

Paying government fees

How your performance score is calculated

Every registered contractor carries a score out of 100 and a tier. It is published on the public contractor league table, and it is what the State looks at when awarding work. Four components, weighted:

Your current score and tier sit on your dashboard and on My Portal. For the full picture, go to /reports and generate My Performance Report as PDF or CSV — your portfolio, ratings and score history in one document.

Getting support

1. Live chat — fastest

   The shield button at the bottom-right of every page, signed in or not. It answers platform questions immediately and can hand you to a human agent when you need one.
2. Help centre

   Searchable guides at edobuild360.com/help, open to everyone, no login needed.
3. Notifications centre

   /notifications/centre — the audit trail of everything the platform has told you, when chasing what happened to a claim or a notice.

Keep this to hand

Reference formats

When something does not work